AIOffer.me Privacy Policy

This Privacy Policy ("Policy") describes how AIOffer.me ("we," "us," or "our") collects, uses, and shares information when you use our website and services, particularly our AI-powered mock interview solution. We are committed to protecting your personal information, including resumes, in accordance with applicable data protection laws.

1. Information We Collect

We collect the following categories of personal information:

Resume Data: The content of resumes uploaded by users, including personally identifiable information such as name, contact details, employment history, and educational background.
Account Data: Information provided during account creation, such as email address, username, and password.
Usage Data: Information about how you interact with our platform, including IP addresses, browser type, device information, and pages visited.
Communication Data: Records of communications between you and us, including support inquiries and feedback.

2. Legal Basis and Purposes of Processing

We process your personal information based on the following legal bases:

Consent: For processing resumes and other data for the purpose of providing AI-powered mock interview services. You have the right to withdraw consent at any time.
Contractual Necessity: For processing account data and usage data to fulfill our contractual obligations to you.
Legitimate Interests: For processing usage data for analytics, security, and fraud prevention purposes, where our legitimate interests do not override your rights.
Legal Obligations: For processing data to comply with applicable laws and regulations.

Specifically, we use your information for the following purposes:

To generate personalized mock interview questions and provide feedback.
To manage your account and provide customer support.
To analyze usage patterns and improve our services.
To ensure the security of our platform and prevent fraud.
To comply with legal obligations.

3. Data Subject Rights

You have the following rights regarding your personal information:

Right to Access: You can request access to your personal information.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your data under certain circumstances.
Right to Restriction of Processing: You can request limitation of processing under certain circumstances.
Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: You can withdraw your consent at any time.
Right to Lodge a Complaint: You can lodge a complaint with a supervisory authority.

4. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit and at rest using industry-standard protocols.
Access controls and role-based permissions to limit data access.
Regular security audits and vulnerability assessments.
Data minimization and pseudonymization where appropriate.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

5. Third-Party Sharing

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in providing our services (e.g., hosting, analytics).
To comply with legal obligations or respond to lawful requests.
To protect our rights or the rights of others.

We require all third parties to comply with applicable data protection laws and to implement appropriate security measures.

6. International Data Transfers

If we transfer your personal information to countries outside your jurisdiction, we will implement appropriate safeguards, such as standard contractual clauses, to ensure adequate protection.

7. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page or by other means.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at support@olitech.com.

Effective Date: 30 Mar 2025